Shipping Policy

We provide complimentary worldwide shipping for all orders placed on our website, with no minimum purchase requirement, additional delivery fees, or hidden surcharges applicable to any global destination. All skincare orders are processed and shipped within 1 to 3 business days after successful payment confirmation. Our shipping service is standard international delivery only, with no expedited shipping options available. The estimated delivery time ranges from 6 to 12 business days, depending on regional logistics efficiency, local postal processing, and customs clearance procedures in your country. We aim to deliver safe, timely shipping experiences for every customer, allowing global users to access our dermatologist-tested, sensitive skin-friendly formulas without extra shipping costs.
Customers are responsible for providing accurate and complete shipping information, including recipient name, detailed address, postal code, and contact details, to prevent delivery failures, returned packages, or logistics delays. Any local import duties, customs taxes, or administrative fees imposed by the destination country are the sole responsibility of the customer. We do not cover or reimburse these charges, as our free worldwide shipping policy only covers international logistics and transportation fees. Delivery delays caused by customs inspections, weather conditions, public holidays, logistics disruptions, or force majeure events are beyond our control and do not qualify for refunds or compensation.
All shipping services are subject to our order processing rules, refund terms, and after-sales regulations. We reserve the right to update our shipping standards and service scopes at any time to adapt to global logistics changes, with revised policies posted officially on our website. By placing an order with us, you acknowledge and agree to all terms stated in this Shipping Policy.

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