Terms of Purchase

These Terms of Purchase govern all orders, payments and commercial transactions placed through our online store for dermatologist-tested, irritant-free skincare formulated for sensitive skin. All transactions are processed in United States Dollars as the sole settlement currency, and every completed order automatically qualifies for sitewide seasonal discounts as well as complimentary worldwide shipping with no minimum spending limits or hidden delivery surcharges. Payment verification must be fully completed before order dispatch; confirmed orders will be shipped within 1 to 3 business days, with estimated international delivery windows ranging from 6 to 12 business days, subject to customs clearance schedules and regional logistics fluctuations. Customers bear full responsibility for submitting accurate shipping addresses, contact information and customs declaration details to avoid delivery failures, returned parcels or extra administrative charges imposed by local customs authorities. We reserve the right to cancel orders and issue full immediate refunds for out-of-stock, discontinued or erroneously listed products without prior notice.

All pricing, promotional offers and product inventory information displayed on the website is subject to real-time adjustments without advance notification. Merchandise remains our full property until payment is fully cleared by our authorized payment processors. Any import duties, tax charges or inspection fees enforced by the destination country’s customs belong to the customer’s liability and are not covered under our free global shipping service. Every purchase is bound by our published supporting policies including Shipping Policy, Refund Policy, Customer Service Policy and Privacy Policy, all of which are fully incorporated into these purchase terms. Any after-sales return or refund requests must comply with our 60-day return eligibility window and official claim submission procedures, and approved refunds will be processed back to the original payment channel within 5 to 10 business days after review.

We prohibit fraudulent payment activity, malicious dispute filing, unauthorized bulk resale of our skincare items and repeated abusive after-sales claims that violate fair commercial principles. We hold the authority to restrict or permanently revoke purchasing access for users who breach these purchase terms or other site regulations. Any unresolved transaction disputes will first be mediated via our official customer support channels; disputes that cannot reach an agreement shall be governed by relevant international consumer commerce laws. By completing checkout and submitting payment for any skincare product on our platform, every customer acknowledges full reading, understanding and unconditional acceptance of all clauses within these Terms of Purchase.